When your hosting service provider offers live chat support, you are able to talk with a representative in real-time and find out helpful info or get an issue resolved timely. The advantage of using chat instead of calling to talk with a live person is that you'll need only a computer with access to the world wide web, so you won't pay any rates if you are in a different country or state. What's more, it is a lot quicker to copy and paste data such as domains, usernames or error messages in other words details that are sometimes hard to provide to the other side on the telephone. The live chat is also a considerably quicker approach to contact your website hosting provider's support team compared to using a ticketing system. What's more, in the event that some situation requires a bit more time to be resolved, you're able to do something different while you wait for assistance on the live chat, which means that you won't waste time - something that's impossible in case you're on the telephone.
Live Chat Support in Shared Website Hosting
As part of the support services that we provide for all of our Linux shared website hosting, we've live chat support which is online 24/7, even on holidays. You'll be able to contact us regardless of whether you already own an account or not, because we will support you with all kinds of things, ranging from giving you common information about our services if you aren't our customer yet and you are interested in purchasing one of the packages, to assisting you with creating an e-mail account in an email client. Some problems are more complex and time-consuming, so you will need to use the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with all of our Linux semi-dedicated hosting, you'll be able to get the answers for any questions you have or get lots of troubles taken care of instantly. Our service is accessible each and every day, which means that you will be able to speak with a representative even on weekends and holidays. In the event that you're not sure which package would be better for your web sites or if our innovative cloud hosting platform matches some system requirements, you may come on the live chat before buying anything. In case you are a current customer, you're able to get more details about account settings, billing issues along with a number of common technical problems you may encounter, for instance when you cannot set up an email account in a client on your PC. Our live chat can save you considerable time regardless where you are or when you contact us.