In spite of the fact that the hosting service provided by the different companies is approximately identical, every provider has a personalized platform with its own modifications and ways to complete given procedures. This is the reason why, an enormous knowledge base will be astonishingly helpful both for persons with little or no experience and for technically advanced users who will at some point learn how given operations are executed, but will lose some time in the process. The aim of such a knowledge base is to make the service quick and easy to use, sparing users both time and energy. The consequence is more gratified customers, since they can quickly find the information they require, and less work for the customer service technicians, because usually the vast majority of the questions and problems that customers have are already included in the knowledge base. If the articles are expertly written and cover more things, you’ll be able to find out more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Shared Website Hosting
If you get a shared website hosting package from our company, you will gain access to our detailed online help documentation where you will see information about pretty much everything associated with our web hosting services. The topics vary from how to set up an email address on your phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp way and offer thorough manuals on how to carry out a certain task within your Hepsia Control Panel. You can also find information that’s not associated directly with Hepsia, for instance one that concerns software apps on your personal computer. The entire archive of articles will be available in the Help section of the Control Panel, but those that are related to a particular section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to find out de facto everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled a comprehensive online knowledge base for all our current and future clients, so if you buy a semi-dedicated server account through us, you’ll be able to find any information that you need at any moment. We have multiple educative articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are merely 2 instances. Our exhaustive tutorials will help you accomplish anything you need – extract the contents of an archive, import a database, redirect a domain, etc. On top of that, we also have troubleshooting guidelines, which will permit you to find out what induces a certain problem and the probable solutions for it. If you aren’t able to send e-mails or your domain name opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and repair the issue instantaneously. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.