1 hour ticket response
Hostrionics’s team of customer service technicians is specialized in providing prompt answers to each of your inquiries. We will examine your helpdesk ticket the moment it’s been received and will reply back to you with a solution within maximum one hour after the ticket submission. In fact, our average technical support ticket response time is 20 minutes.
A Top–Quality Help Desk Service
Each member of our customer care staff has lots of years of experience in the Linux shared website hosting world and the majority of them have been with us for at least five years. They are all ready to reply to all your requests in the most efficient way possible.
A User–Friendly Help Center
In the Site Control Panel you can find an intuitive Help section where you can get quick suggestions on how you can use our services. You can get the answers to your inquiries in the F.A.Q. database, see more tips in the web hosting account management articles or watch our educational video tutorials.