Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section included in our Site Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common problem that you might possibly encounter, they are written by our support team of experienced technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of step–by–step video tutorials that detailedly display how you can address a typical problem related to your Linux shared website hosting account. You can find the educational videos in the Help section.

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  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 support service and a 60–minute ticket response time guarantee. Our accomplished techs will be online 24/7 to reply to your inquiries and to take care of any problem that you may possibly stumble upon. Simply send a technical support ticket from the Help Center section and we will respond to you right away.